This page outlines how I operate and my general terms of service. By using MikiEnglish.com website, you are agreeing to abide by these terms.
Products and Merchandise
MikiEnglish.com sells artwork and other products exclusively created by Miki (Michelle) English. These artworks may include, but are not limited to prints, original paintings, limited editions, custom finished canvases, digital files, fabrics or other products that have a printed design.
MikiEnglish.com works with professional printers (production partners) to print the artwork onto high quality mediums.
Production partners ship products directly to you, unless otherwise noted in the product description. This eliminates unnecessary shipping costs and packaging materials and reduces transit times.
Artwork sold on MikiEnglish.com is generally family friendly, but occasionally may offer artwork that has tasteful nudity or mild profanity.
Orders and Checkout
All orders are printed, prepared and shipped as specified in the order details submitted by the user.
Users will be required to create an account at checkout if they do not already have one. This helps provide privacy and security to all users as well as offer additional features such a Wish List . Users may request that their account be deleted after the transaction is complete and they have received their order.
Payment is required in full before orders will be processed.
Prices listed on merchandise do not include shipping or sales tax unless otherwise noted in the description or in the event of a special promotion.
We guarantee a secure shopping experience with at least a minimum of 128 bit encryption with all transactions. This means that your credit card information is not visible or readable by any person at any time.
We do not store credit card information other than the last few digits of the card number used in the transaction for verification purposes when necessary. This means that each time you make a purchase you must reenter your payment information.
We use PayPal as our payment gateway. You may check out with this service even if you don’t have a PayPal account. You may also use PayPal if you prefer not to conduct your transaction on our site.
We are required by law to collect and remit sales tax if your shipping destination address is in a state where either we, or our production partners, have a physical presence. You can see a list of these states on our Sales Taxpage. Sales tax rates are calculated automatically based on your shipping destination address.
Discounts and Sales
Discounts and sale prices will not be applied retroactively to orders placed before notice of the discount or sale was posted.
Discounts and sale prices will not be applied after the date that a sale has ended.
Discount is calculated on the retail price of the merchandise. Sales tax will be calculated on the final discounted price.
Comments and Right to Deny Service
MikiEnglish.com reserves the right to
- control access, suspend accounts and/or remove comments or images posted by users of the Site, regardless of status.
- deny service to anyone at our own discretion if we feel that the user is, or may cause harm to the website, users or Artists.
- remove comments or reviews we deems inappropriate or harmful to the website, users or Artists.
- remove inactive accounts or accounts that have not been logged into in the previous 12 months.
Miki English, or MikiEnglish.com is not liable for damage or injury to items, animals or people caused by the prints or products due to negligent, reckless, knowing or intentional actions by any person. By purchasing from MikiEnglish.com, you, the user, assume all responsibility for damages or injuries caused by the product once it reaches its shipping destination.
Shipping and Delivery
Products may be shipped by our production partners, or our home office. Shipping details are listed in the individual product description.
Orders will be shipped in a manner that is most cost efficient and reduces the chance of damage to products in shipping.
Prices on merchandise do not include shipping or sales tax unless otherwise noted in the description or in the event of a special promotion.
Orders are usually shipped from our production partners, or our home office in 1-5 business days, depending on the product. Delivery times vary, but delivery usually falls within 6 days of shipping in the continental United States. Sometimes delivery is delayed due to weather conditions, order size, equipment malfunctions or natural disaster. Holiday shipping and transit times may change.
Customers who do not receive their orders within 10 business days may contact us for an order status check.
International orders may take longer and are dependent on shipping schedule of the courier used. Shipping charges for international shipping are based on the total amount of an order to cover the cost of parcel weight, size, destination and packaging.
MikiEnglish.com does not make a profit on shipping costs. Our shipping charge system is based on the cost of shipping to us, including parcel weight and size, destination and packaging materials used.
Due to the requirement for a physical signature, signed print products or hand finished canvases are pre-printed and held in inventory either at our home office. This is a premium and limited product that requires extra handling, shipping and transit times. Expectations regarding shipping are detailed in the product descriptions.
MikiEnglish.com does not have control over shipping and transit from our Production Partners. We do our best to sort and relay any information about your order to you as soon as we get it.
Returns and Refunds
Art Envy Cafe handles returns on a case by case basis. We reserve the right to approve or deny returns at our discretion. Please read our Returns policy carefully before placing your order.
MikiEnglish.com accepts returns and will issue refunds on damaged or defective products if notified within 48 hours of receipt of damaged goods.
MikiEnglish.com accepts returns and provides refunds on products that a customer is dissatisfied with within 15 days, provided the merchandise is returned undamaged in its original packaging.
Refunds will be issued on returned merchandise after the undamaged merchandise is received by the Company.
MikiEnglish.com reserves the right to accept or deny the refund of shipping charges on original purchases that are returned.
MikiEnglish.com may choose to cover the cost of return shipping by emailing the customer a pre-paid shipping label that the customer must attach to the return package. The customer is responsible for dropping the package off at the nearest shipping courier. Instructions will be included with the return shipping label.
Artist and Artwork
The artwork, images, digital files, written works and any other content on this site are the copyrighted property of Miki (Michelle) English, unless otherwise noted, and may not be used in anyway, either in print or digital form, without the owner’s written consent.
These Terms of Service are subject to change without notice at the discretion of management at Art Envy Cafe.